Bihar State Co-op Bank partners with PruTech for digital transformation project

Bihar State Cooperative Bank has selected New Jersey-headquartered PruTech Solutions to drive its digital transformation initiatives. Under this deal, valued at ₹190 crore, PruTech will integrate advanced technologies, including Generative Artificial Intelligence (AI) within the Core Banking System, to enhance operational efficiency. The project will be implemented across all of the bank’s 13 branches and 23 District Central Cooperative Banks (DCCB) affiliated with it. 

A separate, isolated cloud IT infrastructure will be used to host the bank’s applications, utilising the Infrastructure as a Service (IaaS) model. This infrastructure will provide compute, storage, networks, and other fundamental resources to deploy and run CBS software.

At the core of this project is the Core Banking System, a scalable platform that enables real-time transactions, centralised financial management, and seamless end to end banking services across all branches. This system will enhance transaction speed and accuracy, and enable unified banking operations. Other important components of the project include the Loan Origination System to digitise and streamline the entire loan process; and the Micro-ATM Client Application to extend financial services to rural and remote areas by ensuring cash withdrawals and transactions beyond traditional branch networks.

PruTech will also leverage generative AI for intelligent automation and personalised banking solutions. The company will deliver generative AI virtual assistants and a centralised Helpdesk & Grievance Management system.

At the heart of this transformation is Converge, PruTech’s Integrated Command and Control Center (ICCC). This powerful platform will provide centralised oversight of all banking operations, and infrastructure. Lastly, PruTech is integrating an Anti-Money Laundering solution, which proactively detects fraudulent activities and ensures adherence to national and international financial regulations.

“By integrating various banking applications and real-time operational intelligence, we are enabling seamless banking experiences, strengthening risk management, and fostering greater financial accessibility across Bihar. This transformation will redefine how cooperative banks operate, ensuring they remain resilient and future-ready in an increasingly digital world,” said Ambika Prasad Mohapatra, Executive VP, PruTech Solutions.