Yum! Brands appoints Manish Jain to lead India technology centre

Yum! Brands, the parent company of KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill, has named Manish Jain as the new head of its Digital and Technology (D&T) India Global Capability Centre (GCC).

In his new position, Jain will oversee the company's GCC operations and shared services in India. He will report directly to James Watts, Chief People Officer of Yum! Digital & Technology.

The D&T India unit plays a key role in developing digital solutions and managing shared service functions for Yum! Brands across the globe.

Jain brings with him over 20 years of international experience in Global Business Services and Capability Centres. His career spans across consulting, consumer goods, and financial services sectors in the United States, Malaysia, and India.

Prior to joining Yum! Brands, Jain served as the service director for the Asia-Pacific region and country leader for India at Getronics International. There, he led the shared services hub in India and oversaw customer success across the region. He also played a pivotal role as the founding director of BT Group’s Global Business Services unit in India, where he spent more than a decade expanding operations.

Speaking on his appointment, Jain said: “I am honoured to take on this role and look forward to helping build the India Global Capability Centre in support of Yum! Brands’ strategy and its aim to become a top employer in the region.”