Tech Mahindra completes digital transformation for Coal India

Tech Mahindra, the IT services provider, has completed the implementation of an Enterprise Resource Planning (ERP) system for Coal India Limited (CIL), a public sector coal mining company. The project aims to improve data management, reporting, and decision-making through digital tools. 

The company deployed SAP-ERP across CIL’s corporate office and three subsidiaries, Mahanadi Coalfields Limited, Western Coalfields Limited, and North-Eastern Coalfields. Additionally, a Hospital Management System (HMS) was introduced in 21 hospitals under CIL’s subsidiaries to streamline processes such as patient registration, billing, discharge, and inventory management of medicines and consumables. 

CIL is targeting a coal production of 1 billion tonnes while expanding into solar energy, thermal power, coal gasification, and critical minerals. The ERP system is expected to support this expansion by providing real-time data on production, distribution, stock levels, and coal quality. The system also enhances monitoring and decision-making for CIL’s leadership. 

Atul Soneja, Chief Operating Officer, Tech Mahindra, said, "Leveraging digital technologies is critical for enhancing process improvements, optimizing asset management, and achieving greater efficiency in the mining industry."  

“The ERP implementation by Tech Mahindra has hastened efficiency in major modules like payroll, finance, materials management, personnel, production, sales & marketing, and overall enhancement in business performance,” said CIL spokesperson.