Avaamo introduces AI-powered digital workers for enterprise automation

Avaamo, an enterprise Artificial Intelligence (AI) company specialising in conversational AI, has introduced Avaamo Agents, a new set of digital workers designed to enhance business operations through automation and AI-driven efficiency. These agents operate continuously, providing multilingual support with human-like intelligence. 

Avaamo Agents are autonomous AI-driven workers that integrate advanced reasoning with enterprise workflows, security, and compliance. They aim to help organisations scale their workforce efficiently by handling tasks traditionally performed by human employees. The initial rollout includes AI-powered healthcare agents: Ava for care scheduling, Aaron for payment processing, Amber for health coverage guidance, and Alex for lab report access. These digital workers enable healthcare organisations to streamline services while maintaining accuracy and security. 

The introduction of these AI-powered agents is expected to improve response times for customer support queries and employee inquiries. They will also ensure efficient processing of healthcare claims, insurance, and medical tests. The AI workforce operates around the clock, providing multilingual support while maintaining security and compliance measures. 

Avaamo’s AI workforce extends beyond simple automation by executing tasks independently across various industries, including healthcare, employee support, and customer service. These digital workers function across multiple channels without human intervention, helping businesses improve efficiency and productivity, the company said.  

Speaking about AI adoption, Ram Menon, CEO and Co-founder of Avaamo, said, “India's AI industry is set to grow to $1 trillion by 2030. AI-enabled automation will be the foundation for organisations to automate, gain cost efficiency, and generate fresh opportunities for worker reskilling. Today's launch signifies a key milestone at which organisations transition to adopting AI, building an AI-first economy, and defining the future of work.”