Infosys, Posti extend partnership to boost digital transformation

India's second-largest information technology company Infosys has announced an extension of its collaboration with Posti, a leading delivery and logistics services provider in Finland, Sweden, and the Baltics. The renewed engagement will see Infosys leverage its artificial intelligence (AI)-driven approach, powered by its generative AI offering, Infosys Topaz, to enhance Posti’s customer experience and operational efficiency.

Infosys will also utilise its cloud-enabled Infosys Cobalt platform to deliver NextGen Application Management Services through the Live Enterprise Application Management Platform (LEAP). This will support Posti’s cloud transformation journey, helping the company scale its IT operations and drive business productivity, the company said in a statement.

Over the past five years, Infosys has played a key role in improving the resilience of Posti’s IT systems, reducing outages, and bolstering the company’s ability to prevent and respond to cyber threats. The partnership has also enabled Posti to modernise its consumer-facing applications and replace legacy systems.

Petteri Naulapää, CIO & SVP, ICT and Digitalisation, Posti Group, said, “We have extended our collaboration with Infosys for another seven years. By leveraging AI and cloud capabilities, we aim to enhance our operational efficiency and deliver exceptional services, strengthening our position as a leading logistics provider in the Nordics.”

Karmesh Vaswani, EVP and Global Head of Retail, Consumer Goods & Logistics at Infosys, said, “By integrating advanced AI and digital solutions, we will help propel Posti's competitiveness and digital leadership in the region.”

The extended collaboration is expected to further accelerate Posti’s digital transformation, positioning the company as a digital frontrunner in the logistics and e-commerce sectors across Finland, Sweden, and the Baltics.

Additionally, Infosys announced on Tuesday that it has entered into a long-term partnership with UK-based Metro Bank to support the bank’s digital transformation efforts. Leveraging Infosys Topaz, which includes advanced AI-driven technologies such as generative artificial intelligence (AI), the collaboration aims to strengthen Metro Bank’s digital infrastructure. This initiative will focus on enhancing automation, refining data processes, and integrating AI capabilities to improve efficiency and reduce costs, according to a regulatory filing.

Also, US-based data streaming platform Confluent, Inc. announced the launch of its Confluent OEM Program on Wednesday. The initiative is designed for managed service providers (MSPs), cloud service providers (CSPs), and independent software vendors (ISVs) to integrate Confluent’s data streaming platform into their service offerings. Infosys and Mindgate Solutions have partnered with Confluent to accelerate the deployment of real-time products and Kafka-based solutions, enabling businesses globally to more efficiently meet and monetise customer demand for data streaming.

Prominent Indian IT firms, including Infosys, TCS, HCLTech, Wipro, and Tech Mahindra, are expanding their presence in the Nordic region. The IT services market in the Nordic countries has grown from $24.4 billion in 2018 to $29.5 billion in 2023.