OpenText Cybersecurity announces Carbonite Cloud-to-Cloud Backup in India

US-based IT company OpenText's cybersecurity division, on Thursday, introduced Carbonite Cloud-to-Cloud Backup in India enabling organisations to protect business-critical data stored on third-party software-as-a-service (SaaS) applications such as Microsoft 365, Salesforce, Google Workspace, Dropbox or Box.

Carbonite is a part of the product portfolio in the OpenText Cybersecurity family that offers automatic data backup and recovery, along with data management and migration solutions.

The new offering provides comprehensive backup and recovery into a local data centre in Mumbai to reduce latency issues while meeting data sovereignty and compliance requirements.  

Steve Stavridis, Regional Vice President of APAC at OpenText Cybersecurity believes that 2024 has been a turbulent year for companies in India and across the world.

Organisations’ data privacy practices have been challenged, and in turn, the company is seeing customers demand stricter mandates on their data. This is also fuelled by the India Digital Personal Data Protection Act 2023 (DPDPA) where compliance is changing the way businesses store, secure and protect their data on devices, networks, cloud applications and platforms.

“Working with our network of partners, Cloud-To-Cloud Backup enables MSPs to offer their customers the ability to backup and restore data at a local level. It ensures the end-user is mitigating data privacy concerns without latency,” he said.

Interestingly, only 13% of IT professionals are aware of their responsibility to back up data on third-party SaaS applications during cloud transformation projects. This knowledge gap presents an opportunity for channel partners and cloud service providers to educate their customers about the shared responsibility model, which establishes stronger data resiliency while adhering to India's government Data Protection Policy.

Carbonite Cloud-to-Cloud Backup enables quick restoration of SaaS data, minimising the impact of data loss. Its user-friendly, automated, and secure SaaS backup solution enhances cyber resilience and significantly improves recovery time objectives. MSPs can offer their customers various benefits, including daily backups, unlimited storage and retention, reliable customer support, and recovery from any point in time.

The increased demand and growth have led OpenText Cybersecurity to open ten data centres worldwide including Australia, Canada, France, Germany, Ireland, Japan, South Africa United Kingdom and the United States. The investment and expansion of data centres in the APAC region are ISO 27001 certified with full redundancy (S3 to Glacier), and HIPAA and GDPR compliant, giving partners and customers the confidence their data is protected.

“With the speed in which cyber-attacks and technology are evolving, businesses are relying more heavily on service providers to deliver a robust framework for their data to remain resilient. Channel partners are realising the security gap and are ensuring they are providing customers with the right measures to protect and restore their data held on third-party SaaS applications. It allows customers to maintain responsibility for their data while being compliant,” added Stavridis.

The company which has more than 6,000 employees in India, across Bengaluru, Hyderabad and Chennai, opened a new, 1.88 lakh sq ft office in Hyderabad’s Financial District last week that will serve as a hub for the company’s engineering operations.