IBS Software appoints former Microsoft exec as CEO

Software-as-a-service (SaaS) solutions provider IBS Software on Monday announced the appointment of Somit Goyal as its new Chief Executive Officer (CEO), effective immediately.

Goyal succeeds Anand Krishnan, who served as CEO of IBS Software since 2018. He will report directly to IBS Software Executive Chairman V K Mathews, the company said in a statement.
 
Krishnan, who left IBS in March 2024, is now the CEO of Cyncly, which offers software and solutions to designers, retailers & manufacturers in the spaces-for-living industry. Krishnan has also worked with Microsoft for over a decade.
 
Goyal brings a wealth of experience in the enterprise software sector, having held leadership roles at globally renowned companies such as Microsoft, SAP, Oracle and AOL.
 
During his decade-long tenure at Microsoft, Goyal held several leadership roles across strategy, operations, sales and customer success. In his last role, he managed the global sales of Microsoft’s Modern Work cloud business.
 
Prior to that Goyal served as the Chief Operating Officer of Microsoft’s Public Sector business worldwide. Goyal also conceived and established the Customer Success function at Microsoft, an area of growing importance for IBS Software as it continues to expand globally.
 
Most recently, Goyal served as President and COO of Pluralsight, a SaaS company, where he oversaw product, engineering and GTM functions.
 
"Goyal’s impressive experience in operating global SaaS businesses, leading diverse teams, and managing all facets of enterprise software makes him exceptionally well-suited to lead IBS Software during this exciting phase of growth," said Mathews.
 
"IBS Software is at a pivotal point in its trajectory as we continue to innovate to better serve our customers. I am confident Goyal will help unlock our full potential.”
 
“With a broad portfolio of industry-leading products, marquee customers and a talented team, with deep domain expertise IBS Software stands at the forefront of travel industry innovation. I couldn’t be more excited to join IBS Software and help lead it through its next exciting chapter,” said Goyal, who holds an electrical engineering degree from the Indian Institute of Technology (IIT) in New Delhi, India and an MBA from INSEAD, France.
 
Headquartered in Thiruvananthapuram IBS Software helps travel companies accelerate innovation and drive efficiency across a broad set of core business processes, including passenger services, flight operations, cargo and logistics, loyalty management, cruise operations, energy & resource logistics and hospitality businesses. The company also has offices in Dubai and Bengaluru.