Infosys helps Australian logistics firm to move to cloud, modernise IT infra

Indian IT services and consulting company Infosys on Tuesday announced the deployment of hybrid cloud technologies to the Australian express logistics business, Team Global Express. 

Infosys leveraged tools from Infosys Cobalt to build on its strategic collaboration with Team Global Express and drive hybrid cloud-powered innovation. The team set up a greenfield technology environment and migrated Global Express' applications and services to a world-leading sustainable and energy-efficient data centre and public cloud. More than 300 applications were migrated to the new environment with zero business impact to its 4,000-plus users including applications and network integration of over 100 sites. The technology separation was completed on time without any operational impact on either of the organisations.

The program also involved modernising the overall technology landscape by embedding a cloud-first approach into its core business strategy to reduce the technical debt inherited from the parent organisation. As part of the migration, 70% of its applications were moved to the cloud, to gain from the technical benefits provided by the public cloud and create a secure and agile foundation for future digital transformation. 

The exercise helped reduce the overall risk by uplifting the base infrastructure and the security posture. It significantly improved the employee experience by reducing disruptions and improving operational productivity.

As the lead systems integrator, Infosys managed the program end-to-end, enabling Team Global Express' transport and logistics business to deliver exceptional customer service. Infosys' solution is a 'Separate First and Transform Later' strategy to align on-time separation without any impact ensuring operational stabilisation (operational journey transition from build to operate).

Infosys, with Team Global Express, won the 2024 ISG Paragon Award ANZ in the gold category for this successful transformation program.

Amid muted growth in North America — the largest tech spender — top IT companies like TCS, Infosys, and HCLTech have been increasingly focusing on Australia in the last 2-3 years. They are winning not just banking, financial services and insurance (BFSI), retail, and government contracts, but also collaborating with sports bodies in the southern continent.

In January, Infosys said, it is using AI to bring an immersive experience at the Australian Open 2024. Leveraging generative AI technologies, the company aims to enhance fan engagement, optimise player performance, and facilitate digital content creation. Infosys is using its AI-centric services and solutions with Infosys Topaz to deliver LLMs and cognitive cores to enhance Tennis Australia’s AI journey, it said.

The IT consulting company announced that Regional Investment Corporation (RIC), an Australian government concessional finance provider for farmers, is adopting its subsidiary’s Software-as-a-Service (SaaS) platform. That said, its wholly-owned subsidiary Infosys Finacle and RIC successfully implemented the Finacle Digital Lending Solution Suite in a SaaS mode running on AWS.

While Infosys’ rival Tata Consultancy Services, the country’s largest software services exporter, will announce its results for the fourth quarter of FY2024, on Friday, April 12, Infosys will release its Q4 results on April 18.