Sprinklr appoints former Adobe exec as CTO

Customer experience services company Sprinklr has appointed Amitabh Misra as its chief technology officer (CTO), effective April 1. In this role, Misra will lead research and development teams, including product and engineering. He will report to founder and CEO Ragy Thomas.

Misra has over 25 years of experience in building large-scale platforms. In the past, he has been the founder and CEO of GOFro.com, and CTO, chief architect, and head of engineering at Snapdeal.com. His last job was as Vice President of Engineering at Adobe where led a global R&D organisation for Adobe’s Experience Cloud Platform including engineers, product leaders, and AI/ML researchers across India, Europe, and the US. Misra is an alum of the University of California at Berkeley and IIT Kanpur. 

“Sprinklr’s CTO is crucial for our customers, partners, employees, and overall business success. Amitabh has the qualities to lead us in this next phase. He is an exceptional leader with invaluable industry expertise, extensive experience in scaling businesses, and a deep understanding of AI technology. His insight into our industry, customers’ needs, and the evolving landscape of enterprise solutions is unmatched. I am thrilled to welcome him to the team and look forward to our partnership in driving growth for Sprinklr,” said CEO Thomas.

On Wednesday, Sprinklr announced its fourth quarter results. The company has reported a revenue of $194.2 million with a 17% increase year-on-year from $165.3 million the previous year. Total revenue for fiscal year 2024 was $732.4 million, up from $618.2 million one year ago, an increase of 18% YoY.

“We’re strengthening our foundation and recruiting top-tier leaders to fuel our next phase of growth. With strong conviction, we believe we are the natural third or fourth front office platform for global brands at the forefront of exceptional customer experience,” said Thomas while announcing the results.