Developers at centre of our innovation efforts: UiPath’s Munil Shah

Enterprise automation company UiPath is bullish on its growth in the Indian market as said Munil Shah, chief technology officer (Cloud) in a conversation with TechCircle. Shah added that the developer community of UiPath in India, in particular, is of great interest to the company. “Developers remain at the centre of our innovation efforts. We have a huge community of developers and most valuable players (MVPs) that use our platform, offering feedback and collaborating with the global counterpoints. The Indian developer community is the largest for us in the world.”

UiPath employs over 4,000 people and 20% of their engineering talent is based in India. The US-headquartered company has offices in major Indian cities like Bengaluru, Chennai and Pune. “Outside of Romania, where UiPath was originally founded as a robot process automation company (RPA), Bengaluru became the first city for us to establish our engineering center,” Shah said. “Our India team does high-caliber work including taking end-to-end ownership of work. Some of our products like the test suite, apps platform, and action center were all developed by the India team. They do high-scale distributed infrastructure work to build AI solutions that drive business for us.”

To foster more engagement and talent development, UiPath in February announced that it will be upskilling 5 lakh Indians in artificial intelligence and automation by 2027. To this end, the company is partnering with FutureSkills Prime (under industry Nasscom) to introduce several courses and offer support in finding employment.

On the customer side, UiPath recently announced the launch of two data centers in India, located in Pune and Chennai. The India data centre meets the growing demand for cloud services, focusing on business continuity and compliance. High availability and low latency provide a solid foundation for cloud deployment, improving accessibility, and service speed for customers, the company said in a statement. “Within these data centers, we can create multiple clusters helping us to scale further as need be,” added Shah.

UiPath which pivoted from just RPA to an end-to-end automation services company three years back, sees a major potential with AI+automation in the enterprise landscape. “AI with automation is like an intelligent brain working with a highly capable body. AI has a lot of capabilities but also some limitations in the enterprise context because to get a real use case of AI you need context. Automation can bring that context into AI. Together, we can do a much better job in synthesizing requests and servicing them,” explained Shah.