Tech Mahindra, IBM set up synergy lounge to accelerate digital adoption in APAC

Indian IT services provider Tech Mahindra on Friday announced the opening of a Synergy Lounge, in collaboration with Smerican technology major IBM, to accelerate digital adoption for enterprises in Asia Pacific region. 

Located at Tech Mahindra’s campus in Singapore, the Lounge will assist enterprises in operationalising and deriving value from next-gen technologies, including AI, Intelligent Automation, Hybrid Cloud, 5G, Edge Computing, Cybersecurity, among others.

The best practices will be shared with Tech Mahindra’s existing Synergy Lounge in Bengaluru and other Centres of Excellence to co-innovate and co-develop unique enterprise offerings and solutions. Built on the Hex-I concept, consisting of six stages: ignite, inspire, ideate, innovate, infuse, and implement, the Lounge will feature different experience zones focusing on various technologies that will help enterprises solve complex business problems, improve customer experiences, reduce operational costs, and enhance workforce efficiency.

Kunal Purohit, Chief Digital Services Officer, Tech Mahindra, said, “We believe in infusing AI and GenAI into every aspect of businesses and democratising it responsibly. In our continuous endeavour to help customers embrace a digital-first future, the Synergy Lounge will function as a co-innovation and co-development centre specifically focusing on AI, Gen AI and next-gen technologies.”

The Lounge will be open to enterprises worldwide to explore joint solutions, test prototypes and proof of value (PoV) designed to drive innovation in various industries, such as communication, media and entertainment, automotive, manufacturing, transportation, banking and financial services, energy and utilities, and healthcare, among others.

Chetan Krishnamurthy, Vice President, Ecosystem and Digital Sales, Asia Pacific, IBM, said, “Building on the success of the Synergy Lounge in Bengaluru and driven by our common vision to bring advanced technology like watsonx AI and data platform to solve complex business challenges, the opening of the new Synergy Lounge in Singapore will continue to help companies improve productivity and competitiveness while bringing together the right talent, technology, and best practices for clients in Asia Pacific.”

In addition, a dedicated team will work out of the Synergy Lounge to maximise synergies between Tech Mahindra and IBM and develop unique solutions based on both organisations’ strengths to drive technological innovation in APAC. The Lounge aligns with Tech Mahindra’s continuous endeavour to transform enterprises with advanced next-gen led offerings and solutions.

For example, in an interview with Mint in October, Purohit said, the use of generative AI has resulted in a 25%-30% increase in productivity and significant cost savings for the company. Tech Mahindra was the first to launch a generative AI studio and continues to use it internally to help enterprises make informed decisions and achieve digitised efficiency. 

"We are increasing our focus on sectors like BFSI, healthcare, and retail across different regions. We will also invest in the learning and development of employees to create a future-proof and resilient talent pool," he said,  adding that the company has trained over 9,000 employees in artificial intelligence as it readies itself to cater to demand around generative AI and quantum computing.