Finding the right mentor is crucial for women in tech: SAP Labs’ India MD Sindhu Gangadharan

The technology industry has undoubtedly made significant progress including more women in leadership roles. A growing body of research indicates the benefits of diversity in enhancing team performance and fostering innovation. This shift has led to more tech organisations recognising diversity as a catalyst for business growth. In an exclusive interview with TechCircle, Sindhu Gangadharan, SVP and MD of SAP Labs India, the research and development (R&D) wing of German software major SAP and Vice Chairperson of  National Association of Software and Service Companies (NASSCOM), said that despite the progress made, the priority should be to increase the number of women in the workforce. In fact, organisations need to double down on their efforts to retain and nurture female tech professionals to help them advance into leadership roles, she said. Gangadharan also emphasizes the importance of finding the right mentor and giving diversity and inclusion (D&I) efforts the same level of leadership commitment and strategic focus as other critical organisational initiatives. Edited excerpts:
 
What are the biggest challenges faced by women tech leaders today?

Women in technology encounter numerous challenges throughout their careers. These include behavioural and fundamental issues such as addressing gender-based stereotypes fueled by unconscious biases, having their opinions dismissed, and experiencing pay disparities, among others. It is crucial to have a diverse workforce where conversations are unbiased and empowering. The leaky science, technology, engineering and math (STEM) pipeline begins early and persists over time. It is not just enough to keep feeding the pipeline by increasing the number of female students. It is imperative to work towards breaking gender stereotypes through early investment in reskilling and the promotion of STEM education. Apart from making STEM education more fun and engaging, introduction to female role models and mentors can help change stereotypical perceptions related to these subjects and inspire more girls to choose and work in the area.
 
Has technology played a role in empowering women in the workforce?

I see technology as an enabler that can improve our lives. Achieving equal representation of women in the tech industry requires a collaborative effort from organisations, academia, and government bodies. At the organisational level, tech firms should focus on creating supportive structures that not only attract but also retain and nurture female professionals. Flexible working policies, improved leave and well-being benefits, and support networks serve as key factors in promoting women in the workplace. Investing in training and mentorship programs is essential to equip high-potential women technologists with the necessary skills for leadership roles. Initiatives like involving female employees in the recruitment process, hosting career fairs, and offering internship programs can help organisations move towards a more gender-balanced workforce. Gender intelligence is a crucial aspect of our D&I charter at SAP Labs India, where we utilise the right tools and techniques at every stage — from hiring to training, and retention to promotion, to encourage more women to join the workforce.
 
How important is it for men to participate in diversity and inclusion programs, and why?

Men's involvement is vital in creating an inclusive environment where all individuals feel respected and valued, enabling them to contribute fully. The aim is to provide equal opportunities and representation for everyone, regardless of gender, race, ethnicity, sexual orientation, or any other characteristic.
 
Do you believe mentorship shapes the future of young women's careers in the technology industry?

The technology sector is rapidly expanding, offering vast opportunities for professionals globally. Having a mentor provides invaluable guidance and support in navigating industry challenges, identifying career growth opportunities, and developing essential skills for success. Finding the right mentor is crucial, and I have been fortunate to have had amazing mentors early in my career, both within SAP and externally. Even now, I continue to seek advice from industry mentors for major decisions. It is important to have multiple mentors to gain different perspectives, as mentors are individuals with their own biases and viewpoints. Having diverse perspectives is the key when making decisions that impact your career in the long run.
 
As a female tech leader, how do you balance your professional and personal life?

I believe maintaining a balanced lifestyle enables you to prioritise both your professional and personal commitments. For me, exercising and spending time with my loved ones help me strike this balance. I start my mornings with a Yoga session — a habit that I picked up from my mother-in-law and continue to follow religiously. It helps me stay grounded and focused throughout the day. After a long day at work, I enjoy my walks with my beloved dog, Dexter. Running is another activity that helps me manage my stress both at work and home. I am lucky to have two beautiful daughters, and a husband, who understands my priorities, and this helps me balance my personal and professional commitments.
 
What would be your biggest advice for women techies aspiring to ascend the career ladder?

My general advice to aspiring young women techies would be: Be unapologetic about your ambitions. Work towards building your confidence and capabilities to avoid getting defined by others, based on their perceptions. You need to believe in yourself — not just in your skills, but also in your leadership style. You’ll need to carve your own path so that others can follow. Negotiate for what you deserve. There is nothing wrong with being ambitious. Because in life, you don’t always get what you deserve, you get what you negotiate for.