Infosys partners with Singapore’s Pacific International Lines for digital transformation in logistics

India’s second-largest IT services firm, Infosys, said on Tuesday that it has collaborated with Singaporean shipping company Pacific International Lines (PIL) for digital transformation in the logistics industry. The firm, however, did not disclose the details of the deal. PIL has strong networks in Asia, Africa, the Middle East, Latin America, and Oceania.

“This collaboration aims to accelerate PIL’s digital transformation initiative and create a positive impact for their key stakeholders across the shipping and logistics ecosystem,” Infosys said in an exchange filing.

Infosys said that it will help revamp PIL's existing customer portal and deploy a scalable and modern technology platform for them. "This will enable PIL to further their 'Driving Connectivity' mission, which is aimed at connecting their businesses across the markets that they serve. In addition, PIL's web and mobile applications will undergo a comprehensive overhaul to simplify user experience and enhance customer engagement."

The Bengaluru-headquartered firm, with its extensive logistics expertise, will provide a strong technical backbone for the performance and scalability of the revamped portal.

"The multi-year, multi-phased collaboration seeks to address critical business challenges such as modernising web and mobile applications, enhancing scalability, and providing advisory services on the latest technology and business trends," it said.

Lionel Patrice Chatelet, Chief Commercial Officer, Pacific International Lines (PIL), said the shipping firm was delighted to collaborate with Infosys. "We are looking for a partner who can not only bring technology but also play an advisory role in the journey of transformation. Infosys brings together a strong combination of right capabilities as well as highly collaborative ways of working."

Karmesh Vaswani, EVP & Global Head Retail, Consumer Goods & Logistics, Infosys, said, "With our strong domain expertise in multimodal logistics, we are committed to delivering innovative solutions that not only address our client's current needs but also set the stage for embracing the latest industry trends. As a trusted advisor, we aim to transform PIL’s customer portals to become simple, intuitive, and more experiential, leveraging scalable technology through the AI-powered Infosys Topaz suite of offerings."

In 2022, Infosys in partnership with Singapore statutory board, Infocomm Media Development Authority of Singapore (IMDA), under the Ministry of Communications and Information, announced plans to hire 300 Singaporean techies over the next three years across a variety of roles.

The company said that it is looking to strengthen its presence in the city-state while supporting the Singapore Government’s ongoing programs to create employment opportunities for freshers and mid-career professionals.

In October last year, the IT firm announced a five-year extension of its joint venture (JV) collaboration with Temasek, a global investment firm that is headquartered in Singapore. Infosys Compaz — Infosys-Temasek JV Company — has been collaborating with large corporations in Southeast Asia on their digital transformation journeys, leveraging deep technology expertise across cloud, data and analytics, cybersecurity, digital, artificial intelligence (AI) and automation, among others.

Last month, the IT major reported a 1.7% sequential fall in its consolidated net profit  for the fiscal's third quarter ended December (Q3FY24) a ₹6,106 crore. Infosys had reported a profit of ₹6,212 crore in Q2FY24. Sequentially, the consolidated revenue was down by 0.4%. The company's consolidated revenue was up 1.3 % on year to ₹38,821 crore from ₹38,318 crore.