Tata Tele boosts unified communication for Microsoft Teams

B2B Cloud and digital services provider Tata Tele Business Services (TTBS) has upgraded its Smartflo UCaaS by integrating it with Microsoft Teams through Operator Connect, facilitating the seamless connection of telephone numbers and enhancing communication for businesses. This advancement provides users with increased flexibility in linking their phone numbers with Teams, creating a more comprehensive communication solution.

Vishal Rally, Sr. Vice President at Tata Teleservices, expressed enthusiasm about the transformation of communication within Microsoft Teams, while Shruti Bhatia from Microsoft underscored the collaboration's importance in empowering businesses with flexible unified communication.

The benefits and features of Smartflo UCaaS with Operator Connect include retaining existing services, managed infrastructure, faster deployment, enhanced support and reliability, and roaming capability within India.

The advanced features of Smartflo UCaaS with Operator Connect encompass the ability to call any telephone number, call transfer options, smart call forwarding, parallel ringing across groups, reliable voicemail services, advanced call capabilities, cost efficiency, and a self-care management portal for customization.

This integration highlights TTBS's commitment to democratizing technology and empowering businesses with cutting-edge solutions, significantly enhancing unified communication capabilities in Teams and enabling a more connected and digitally empowered future.

TTBS actively provides businesses with innovative solutions, including Smartflo CCaaS suite, SmartOffice, Smart Internet Leased Line, SD-WAN iFLX, and a comprehensive cybersecurity suite, aiming to foster digital maturity and ensure seamless operations in a flexible, scalable, and secure manner.