IBM, AWS extend partnership to launch new innovation lab in Bengaluru

Global technology company IBM is expanding its partnership with Amazon Web Services (AWS) to launch the Innovation Lab. The lab will be housed at the IBM Client Experience Center in Bangalore, where the two firms will develop solutions, test prototypes, and proofs of value to accelerate innovation across industries like banking and financial services, automotive, manufacturing, energy, and healthcare, among others. 

“Our objective is to showcase the full potential of the joint value proposition that IBM and AWS offer to our clients from across the world. Clients can now experiment with the latest cloud-enabled technologies including generative AI in our lab, before actually implementing and scaling solutions on AWS.  Our teams at the lab, consisting of technology and industry experts from IBM and AWS, will help build rapid prototypes that address client business and technology challenges,” said Anuj Malhotra, Vice President and Senior Partner, Growth Platforms, IBM India Client Innovation Centre for IBM Consulting.

The lab has experience zones focused on different technology areas based on generative AI and machine learning. They demonstrate cloud modernisation, SAP transformation, data and technology transformation, and cybersecurity. 

IBM Consulting and AWS already serve clients by offering a range of AI solutions and services. With the partnership expansion, the firms will be incorporating generative AI into their offerings to help clients quickly integrate AI into business and IT operations building on AWS. IBM and AWS will begin with offering solutions in the space of contact center modernisation with Amazon Connect; platform services on AWS; supply chain ensemble on AWS.

To be sure, as per data compiled by  VCCedge, a data research platform and a sister unit of TechCircle, IBM India has clocked net sales of ₹27,854.6 crore, up 22% over the previous year, for the year ending March 2023. This growth is after five straight years that its revenues declined and profits skid even more. The growth came despite IBM losing an important business unit when it spun off its managed infrastructure services arm into a separate company as Kyndryl.