McKesson extends partnership with Genpact to enhance finance operations

Healthcare services company McKesson has extended the partnership with Genpact for automation and artificial intelligence solutions for its finance operations. It builds on the 13-year-old partnership that the two firms already have for delivering digital-enable automation and other advanced technologies for better effectiveness and efficiency in McKesson’s finance processes. 

“This partnership, in combination with other finance operating initiatives, will further accelerate our multi-year strategic growth initiative, contributing solid reduction in cost of finance operations and better position McKesson to meet the needs of the healthcare industry,” said Britt Vitalone, executive vice president and chief financial officer, McKesson.

The partnership will now focus on advancing the operating model, scaling operating capabilities with digital initiatives, and evolving customer-centric models.

“Rapid changes and disruption have underscored ongoing cost pressures, data management challenges, and need for agility that the healthcare industry has always faced, making it critical that leaders like McKesson continue to adapt their operating models,” said Tiger Tyagarajan, president and chief executive officer, Genpact. “We look forward to continuing to innovate with McKesson to transform their finance operations globally to drive quick, strategic decisions and continue to deliver business value in a fast-paced environment.”

Earlier this month, Genpact announced that it is incorporating generative artificial intelligence (AI) capabilities into its proprietary Enterprise360 intelligence platform.  It offers replicable solutions and data-driven insights, enabling teams to accelerate value delivery. Moreover, it also provides feedback to enhance the overall process.

“This new capability will help our clients drive even greater performance and transformation, and we are excited to see the impact it will have on their businesses. From design to operations, transformation to renewals, Genpact’s Enterprise360 offers comprehensive solutions that address the complete lifecycle of client requirements,” Vidya Rao, chief information officer at Genpact had then said.