HCLTech to be Verizon Business’ primary managed network service provider

Verizon Business has announced IT services provider HCL Technologies (HCLTech) to be its primary managed network services (MNS) provider in networking deployments for global enterprise customers. This collaboration will allow the customers to have better control over their network services and scale them further, have access to a broader ecosystem of technology partners,  converge informational and operational technology (IT/OT) undertakings, and be more agile.

In this partnership, Verizon Business will lead customer acquisition, sales, solutioning, and overall development with customers. HCLTech will lead the post-sale implementation and support. To execute these,  a select group of Verizon Business Global Customer Operations staff will transition to HCLTech.

“Our data-driven service delivery, advanced network capabilities and frictionless customer interfaces combined with the unique strengths and resiliency of the Verizon network will enable enterprises to drive better business outcomes and time to market. I am excited to welcome the incoming employees from Verizon Business Global Customer Operations and look forward to a successful and fulfilling journey together,” said  C Vijayakumar, chief executive officer and managing director, HCLTech.

The partnership will offer MNS portfolio, data-driven service models, enhanced efficiency and lifecycle management, joint innovation on an integrated platform, and a broad partner ecosystem, the companies said in a statement. These improvements will help customers navigate complex operating environments across locations and devices while leveraging 5G, SD-WAN, and SASE capabilities.

“HCLTech is a widely recognised industry leader for Managed Network Services, and with their IT service expertise and ongoing support of our enterprise networking deployments, Verizon Business can modernize our service delivery and simultaneously heighten our focus on helping customers incorporate next-generation technology like 5G, SD-WAN and SASE into their operations and their own customer offerings,” said Kyle Malady, CEO, Verizon Business.