Hexaware, Microsoft collaborate to bring generative AI to enterprises

IT services and digital solutions provider, Hexaware, announced a collaboration with Microsoft to advance technology for enterprises preparing to embrace the AI future.

The partnership centres around Hexaware's knowledge ecosystem solution called “Tenjin”. This solution harnesses the transformative power of generative AI technology to create dynamic, scalable, and precise knowledge ecosystems.

By doing so, Tenjin aims to overcome the limitations of traditional knowledge builders, empowering organisations with enhanced collaboration and knowledge-sharing capabilities, as per the company.

Siddharth Dhar, Corporate Vice President & Global Head — Digital IT Operations at Hexaware, stated, “Our vision is to empower businesses in building a robust AI foundation that scales securely and responsibly, keeping them at the forefront of technological evolution. We are committed to building on our momentum with Microsoft on AI-driven solutions and co-innovating to enable businesses to realise comprehensive business value at an unprecedented pace.”

According to the company, the goal is to pave the way for informed decision-making and enhanced customer satisfaction. The proprietary platform utilises Microsoft Azure OpenAI Service, providing powerful features.

Its services include an intuitive UI and custom learning modules. Additionally, it supports easy integration with partner ecosystems and customisable dashboards with actionable insights.

“We are using the power of generative AI to create dynamic, scalable, and high-precision knowledge ecosystems that will enable organisations to make informed decisions and deliver high-quality customer experiences,” said Dhanniya Venkatasalapathy, Executive Director — Cloud Solutions, Microsoft India.

Recently on July 20, Hexaware also announced the launch of its new Generative AI Consulting & Practice Unit. This unit aims to assist businesses in adapting to the rapidly changing digital landscape, which has been impacted by the rise of generative AI.

As part of this initiative, Hexaware will introduce a variety of platforms, tools, blueprints, workshops, and tailored strategies to help accelerate and enhance clients' AI journeys.