Oracle announces Gen AI capabilities to enhance HR productivity

Oracle on Wednesday announced that it has introduced generative AI-powered capabilities within Oracle Fusion Cloud Human Capital Management (HCM) solution to help enhance human resource (HR) productivity for enterprises.

Supported by the Oracle Cloud Infrastructure (OCI) generative AI service, the new capabilities are embedded in existing HR processes to drive faster business value, improve productivity, enhance the candidate and employee experience, and streamline HR processes. It will therefore help enterprises streamline HR processes for candidates, employees, managers, and recruiters.

“With the new embedded generative AI capabilities in Oracle Cloud HCM, our customers will be able to take advantage of large language models to drastically reduce the time required to complete tasks, improve the employee experience, enhance the accuracy of workforce insights, and ultimately increase business value,” said Chris Leone, executive vice president, applications development, Oracle Cloud HCM.

With Oracle Cloud HCM, customers can use their own data to refine models for their specific business needs. That said, each customer’s dedicated generative AI models are only tuned on the customer’s own proprietary data. The company also said that by giving customers control of the data used by generative AI, Oracle is helping keep sensitive and proprietary information safe.

According to Deepa Param Singhal, vice president applications, Oracle India, despite significant strides in the business landscape, several HR challenges persist in enterprises, hindering their ability to create an efficient work environment for their employees.

“As we move forward into an increasingly digital era, our generative AI embedded Oracle Cloud HCM will emerge as an intelligent tool that is set to elevate employee experience by equipping employees with in-built modern, intelligent tools and features that will automate mundane daily tasks,” said Singhal.

During the company’s Q4 2023 quarterly earnings call this month, Larry Ellison, Chairman and CTO of Oracle, said that it is launching a new generative AI cloud service with Cohere, a Canadian startup that specializes in large language models (LLMs).

According to the company, such specialised LLMs will likely play a big role in the future of generative AI. Ellison added, “Over the next few years, lots of companies are going to train their own specialized large language models.”

The launch of ChatGPT in November 2022 sparked interest in generative AI among enterprises -- and prompted service providers to develop offerings. While tech giants like Microsoft, Google, Meta, Amazon Salesforce, Alibaba and Nvidia, are aggressively dominating the big AI space, other major tech firms such as Adobe, Cisco Systems, Tata Consultancy Services (TCS), Infosys, Wipro, HCLTech, and Tech Mahindra, among others, have also been actively sharing their plans and outlook on this opportunity.