Former Google Cloud exec Kelly Ducourty joins UiPath as chief customer officer

Kelly Ducourty, former market strategy and operations lead at Google Cloud, has joined automation software company UiPath as chief customer officer to lead the company’s customer operations, customer success and professional services.

In her new role, Ducourty will report to co-CEO Rob Enslin and will work to help customers and partners, the company said in a statement.

In Ducourty’s previous position at Google, she played a lead role in the global sales organisation and was accountable for driving Google Cloud’s growth at scale. This included geographical expansion into more than ten markets, focusing on industry-specific approaches and solutions to enable positive customer outcomes and implementing approaches to enhance sales operations for the company.

Prior to joining Google, Ducourty spent over two decades at Hewlett Packard Enterprise (HPE) in various leadership roles. Most recently, she served as senior vice president of worldwide sales excellence where she was responsible for the global sales functions within HPE and was chartered to provide best practices and synergies globally across the organisation. In that role, she also led the ‘as-a-service’ business, and was responsible for large deal business development and the enablement of the company’s sales and partners.

“Kelly is a strategic and transformational leader who has driven real scale while keeping the customer at the centre. She brings deep cross-functional expertise to UiPath that will be instrumental in aligning our go-to-market teams and delighting our customers,” Enslin said on her appointment.

“UiPath is helping customers around the world to build pathways to more seamless cross-organisational business solutions, laying the foundation for innovations to scale,” said Ducourty. “I am looking forward to contributing my expertise and working alongside the UiPath team to build upon their success, and further elevate what I believe to be an already top-notch customer and partner experience.”

Ducourty is passionate about science, technology, engineering, mathematics and computing (STEM+C) education and career development for young women. She serves as president of the British Benevolent Society in Northern California as well as Chair of the American Cancer Society Gala for San Francisco.