Saudi Aramco taps Infosys to revamp HR tech with AI

India’s second largest IT services and consulting firm Infosys has signed a deal with Saudi Arabia’s Aramco on Monday to revamp the latter’s human resource (HR) technology.  
 
The deal, whose financial details haven't been disclosed, will see the Indian IT firm using artificial intelligence (AI) and automation tools to enhance the employee experience at the world's largest oil producer.  
 
Infosys also plans to embed digital transformation practices and tools into Aramco's HR platform, enhancing the overall digital experience for employees to engage more productively, according to a statement issued by Infosys, which added that the initiative is aimed at scaling up “employee learning and development experiences and reduce skill gaps”. 
 
Ashiss Kumar Dash, EVP & Global Head — Services, Utilities, Resources and Energy, Infosys, said that the collaboration intends to bring “our digital expertise and tools to Aramco’s HR practice to deliver a world-class employee experience”.  
 
"At Aramco, we are constantly looking to improve the employee experience and make our company the best place to work," Faisal A. Al-Hajji, senior vice president for human resources. 
 
The collaboration also intends to work on analysing how automation can optimise repetitive tasks related to HR management through AI-powered learning, reducing time and effort in training delivery. AI-powered analysis will aim to provide insights, track return on investment and support Aramco with algorithmic decision-making to spot trends and identify relevant recruitment channels. 
 
“By aiming to incorporate high-level AI and automation into their employee management model, we will attempt to help Aramco scale and enhance their talent model.” Dash said. 
 
“This collaboration will allow us to explore ways to further upgrade our focus on customer-centricity and transform our digital HR offerings,” said Al-Hajji. 
 
According to an October 2022 report by Fortune Business Insights, the global HR technology market size was valued at nearly $23 billion in 2021 and is expected to reach around $40 billion by 2029 with a CAGR of 7.5% during the forecast period. Rising employment opportunities owing to increasing adoption of technologies is anticipated to drive market growth.  
 
The report also said that increasing adoption of AI and machine learning in businesses is expected to propel the market growth, besides, robot process automation (RPA) is one of the key trends expected to facilitate market development.