ServiceNow opens two India-based data centres, to train ecosystem of 18,000 by end of 2022

California, US-based software company ServiceNow has opened two local data centre locations in Mumbai and Bengaluru. 

According to the company, the two new data centres will help to support its growing customer base and to meet the data sovereignty laws in the country.  

ServiceNow also announced that around 18,000 people will be trained and certified in India by the end of 2022, this includes its partners and customers.  

As of December 2021, it had 16,881 employees. The company does not provide country wise breakdown of its workforce.  

“ServiceNow is committed to manage data locally and meet India’s data protection and sovereignty standards. The new data centres enable even more financial services, technology and other regulated verticals,” said Arun Balasubramanian, ServiceNow Managing Director India & SAARC. ServiceNow.

Balasubramanian added that India was a top growth market and the company has undertaken partnerships with large local organisations who want to use their solutions.  

A March 2022 report by market research company reportlinker forecasted the Indian data centre market to grow by more than 15% by 2027. 

Mike Lents, ServiceNow Senior Vice President Global Cloud Services, said that the new data centres will help to deliver performance at scale with an increased focus on sustainability.

“These data centres give ServiceNow’s customers and partners a sustainable way to responsibly source cloud data hosting in India and contribute positively to their own ESG commitments,” said Lents.

In India, ServiceNow has engaged in partnerships with the likes of NTT, Mindtree, LTI and Tech Mahindra over the past year. The partnerships broadly are focused on 5G solutions, IoT solutions and one ServiceNow business unit that was launched by Tech Mahindra in April last year.