Bajaj Auto banks on Sibros' connected platform for its Chetak e-scooters

Bajaj Auto Limited (BAL) has announced that it will be deploying the cloud-based ‘deep connected platform’ from US-based Sibros for its Chetak electric scooters. Sibros claimed that the platform will provide the Chetak with safe OTA software and firmware updates, as well as significant vehicle-to-cloud data insights for all embedded sensors, battery analytics and diagnostics. The all-new app provided from the Sibros platform will also offer an array of safety and security features like geo-fencing controls, theft and accident alerts, a digital key, trip data, service reminders and OTA diagnostic troubleshooting. 

Bajaj Auto re-entered the scooter space in October 2019 by unveiling the electric version of their Chetak scooter under the ‘Urbanite EV’ sub-brand. It now becomes the second electric two-wheeler after Ather Energy, backed by Hero MotoCorp, started providing over-the-air (OTA) updates to its customers, much like other electric vehicles.  

Rakesh Sharma, Executive Director, Bajaj Auto, said, “The ability to remotely repair and upgrade software and firmware will significantly reduce our future costs for recalls and warranty repairs, and their platform empowers Bajaj to create and rapidly deploy an almost limitless suite of software-based new features and services.”  

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Sibros’ API-driven integration has connected its platform to the back-end enterprise and dealer management systems to automate software and data management workflows including its future scalability. “Our Deep Connected Platform serves the unique needs of two-wheeler OEMs with deep, safe and secure OTA software updates, data collection, remote commands and fleet management from a single system,” said Hemant Sikaria, CEO and co-founder of Sibros.  

The platform will also provide connectivity to back-end enterprise and dealer management systems, and is scalable. As a result of the platform, the customer’s digital experience will be enhanced by integrating vehicle data and user commands from a central cloud command centre for OEM visibility in order to provide customer services, as well as within the myChetak mobile app, Sibros said in an official note.   

According to a research report by Mordor Intelligence, the connected two-wheeler market is expected to grow at a CAGR of 40% through 2026 due to numerous driving factors like electrification, advancements in IoT, embedded connectivity and technologies like software OTA update, etc.