Whatfix launches full integration with Microsoft Dynamic 365 Suite for adoption

Bengaluru headquartered Digital Adoption Solutions provider Whatfix will now support enterprises looking to adopt Microsoft Dynamics 365 Suite.

As part of the technology partnership with Microsoft, Whatfix will offer enterprise customers access to its no-code Digital Adoption platform (DAP) for employee onboarding and training as well as support and change management, unlocking the value of Microsoft Dnamics 365. 

Whatfix is already a part of Microsoft ISV Connect programme and has developed integrations for other Microsoft products including Whatfix Assist – a content search and sharing app for Microsoft Teams.  

 “As the world continues to evolve, enterprises are adopting new technology at a rapid pace. There are simply too many tools available for employees to utilize efficiently, which can be overwhelming and lead to burnout,” Khadim Batti, CEO at Whatfix, said in a statement issued by the company. 

He added, “As a full-feature, success-driven platform, Whatfix helps employees quickly get up to speed on the various features of Dynamics 365 without feeling overwhelmed.” 

With Whatfix for Dynamics 365, application leaders can leverage step-by-step guidance provided by the platform, self-help, automation and content management for training their teams. 

Through its solutions, Whatfix claims to increase employee productivity by 35%, reducing training time and costs by 60%.  

“We are excited to see Whatfix build on their Microsoft Partnership with this new release as part of the ISV Connect program,” John O’Donnell, global strategic ISV alliance manager – Biz Apps, Microsoft, said in the statement.  

He added, “Whatfix’s digital adoption solution unlocks a great deal of productivity tied up at the user level. Their ability to confront these bottlenecks with automated, personalized guidance removes obstacles for users and enables them to truly get the most from their productivity tools.” 

Whatfix which recently raised $90 million in a funding round led by Softbank Vision Fund 2, has seen a push for its business as enterprise teams worked remotely due to the pandemic.  

The company which had a presence across US, recently opened three new offices across UK, Germany and Australia as part of its geographical expansion. 

The company recently announced an ESOP buyback of $4.3 million (Rs 32 crore) for 175 employees in the company.