Infosys wins contract to digitise field operations for US energy infra co Archrock

Houston based Archrock, an energy infrastructure company focused on midstream natural gas compression, has selected information technology (IT) services firm Infosys to integrate digital technologies and mobile tools for its field service technicians. 

As part of this engagement, Infosys will leverage its pre-configured accelerator for Microsoft Dynamics 365 Field Service Application to streamline and enhance the efficiencies of Archrock’s field services and operations, according to a statement. 

“Our collaboration with Infosys is part of a multi-year technology project to further enhance the value proposition to our customers, more effectively manage our assets, reduce our emissions footprint and yield attractive value for our shareholders,” said Eric Thode, Archrock’s senior vice president of operations. 

“Two major objectives of our digital transformation are to improve our customers’ experience and make our field employees’ jobs easier. As these leading-edge mobile tools are rolled out across our operations, we expect this will increase our compression unit uptime, improve the efficiency of our field service technicians and result in reduced vehicle mileage,” he added.

Infosys will implement the field services platform integrated with backend enterprise resource planning systems. 

“With deep knowledge of the energy industry, technical expertise, and a strong relationship with Microsoft, we are confident of creating significant business value together in this journey with Archrock,” Ashiss Kumar Dash, senior vice president and segment head -- services, utilities, resources, energy, Infosys, said. 

The Bengaluru-based IT major has recently struck deals with New Jersey based cloud insurance software solutions provider Majesco, the French Tennis Federation (FFT) for Roland-Garros 2021 and British soft drinks company Britvic.  

In its fourth quarter ended March 2021 for the financial year 2020-2021, Infosys reported a record total contract value (TCV) of $2.1 billion. The TCV for the entire fiscal stood at $14 billion. Of this, $9.4 billion was contributed by new deals.