TCS launches new solution for media and communication service providers

Mumbai headquartered information technology (IT) services major Tata Consultancy Services has announced the launch of TCS Connected Consumer Home -- a new solution to help media and communication service companies offer intuitive and connected experiences to their customers.  

Based on RDK (Reference Design Kit) whole home open-source software platform, which powers over 60 million video, broadband and IoT (Internet of Things) devices, the intelligent solution is aimed at providing non-invasive device telemetry-enabled data analytics to the customers, a statement said on Wednesday. 

This will ultimately help companies gain valuable insights for improving services as well as introducing new features based on user behavior data within the connected home ecosystem, across next-gen video, OTT, internet gateway and IoT connected devices. 

The secure and scalable solution enables device management by enhancing the service providers’ control over software roadmaps, the statement added. It enables service providers to keep a common approach to device software, across various hardware platforms and network architectures. 

“The TCS Connected Consumer Home Solution standardizes core functions used in video, broadband and next generation smart home IoT solutions, helping deliver superior user experiences, and enabling new business models and innovation in this segment,” Regu Ayyaswamy, Global Head for Engineering, Industrial Services and IoT at TCS, said. 

RDK's open source community comprises of 430 tech companies including CPE manufacturers, SoC vendors, software developers, system integrators, and service providers. 

“We are excited to announce this strategic relationship with RDK that will help our media and CSP customers innovate faster and transform themselves,” he added. TCS has also launched “Engineering the Future” media lab to help customers rapidly prototype, build and showcase world-class solutions based on the RDK platform.  

The latest solution adds to TCS’ comprehensive suite of services and solutions aimed at helping communications, media and hi-tech companies accelerate product innovation and build purpose-centric and future-ready businesses. The vertical makes up close to 7% of the IT firm’s revenue and saw 5.5% sequential growth for the third quarter ending December 31, 2020.