Infosys BPM extends partnership with US mining firm Newmont

Infosys BPM, the business process management subsidiary of the Bengaluru-based IT services giant, has extended its collaboration with Denver, Colorado-based gold mining company Newmont for five years.  

Under the renewed engagement, Infosys will continue to assist Newmont with standardisation and digitisation of delivery models across its mine sites, a statement said. It will leverage automation, artificial intelligence (AI), and design thinking methods to deliver increased business value for Newmont, it said. 

The company will provide end-to-end digital services to Newmont with its platform-as-a-service offering. It will leverage DigiTran, a solution applying advanced techniques such as knowledge management, simulation, AI, cognitive services and automation, to enable remote transition of services and establish a standard operating procedure (SOP) knowledge base, the statement added. 

“This engagement leverages our deep digital and domain expertise and will fast track applied AI and RPA (robotic process automation) adoption in mining. This is a testament to our capabilities in digital technology and human-ware, i.e harmonisation, continuous improvement, design thinking, business domain expertise, and empathy,” Anantha Radhakrishnan, managing director and CEO, Infosys BPM, said. 

It aims to improve Newmont’s touchless invoice processing across their accounts payable processes and provide a digital command center for real-time visibility into process health metrics and analytical models to identify root causes. 

“Infosys BPM’s strong leadership commitment and clear understanding of our operations will enable significant productivity improvements, service levels improvements, and cost savings,”  Ryan Plourde, group executive (supply chain) at Newmont, said. 

Infosys has been beefing up its global teams to support its digital transformation projects across the globe.  

Last week, the company said it will add 500 jobs in Calgary over the next three years, and increase its Canadian workforce to 4,000 by 2023.   

Last month, it announced plans to expand its Retirement Services Center of Excellence (COE) in Pennsylvania, United States. As part of the effort, Infosys aims to create 300 jobs for local workers across roles in technology and digital services, as well as client administration and operations. 

In the third quarter ended December 31, 2020, Infosys posted a 12.3% year-on-year increase in its revenue to Rs 25,927 crore, while its profits rose 16.6% to Rs 5,197 crore.