Google services, apps see international outage

Google services and apps witnessed an international outage on Monday evening. 

The outage, which began at around 5:30 pm, affected Google Workspace, including Hangouts, email and Docs; video platform YouTube; app services including Maps and Google Pay; as well as app store Google Play.

"Today, at 3.47AM PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log in experienced high error rates during this period. The authentication system issue was resolved at 4:32AM PT," said a Google spokesperson in response to emailed queries from TechCircle.

"All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future," she added.

The services were restored by 6:23 pm. 

In a bid to digitalise small businesses, the company offered free discovery and limited services on Google Workspace to Indian SMBs in June. 

In an interview with TechCircle earlier this year, Google Cloud managing director for India Karan Bajwa said that he would focus on onboarding more enterprise customers to the company’s cloud platform. 

Google also announced that it would set up a second cloud region in Delhi by 2021. The cloud region is expected to help industries meet data localisation compliance and will facilitate enterprises to enable geographically separate in-country disaster recovery for customers’ mission-critical applications.