Amazon Alexa Voice Service enlists LTTS as consulting partner

L&T Technology Services (LTTS) on Friday said it has been selected as a consulting and professional services (CPS) provider to support Amazon Alexa Voice Service (AVS) integration across connected devices spanning multiple domains and industries.

The Vadodara-based engineering services company will deliver scale in capabilities, skills and capacity, a statement said. It will also offer access to new markets, as well as specialisation in technology and vertical domains for global enterprises, end-consumers and technology principals.

CPS providers under AVS help companies develop and launch new Alexa-based products. They offer ideation, design, prototyping, market testing, product launch and post-launch services. Companies such as Synapse, HARMAN, Accenture, Surfaceink and Creoir also provide CPS to AVS, as per its website. 

Alexa is an Amazon cloud-based voice service, available on Amazon and third-party manufactured connected devices. AVS manages the services and infrastructure required for Alexa experiences on Alexa built-in devices. It also provides a suite of device application programming interfaces (API), software development kits (SDK), hardware kits and documentation to enterprises.

“As technology revolutionises every aspect of human life, products too have become more complex and smart with a combination of hardware, sensors, data storage, microprocessors, software, and connectivity. To ideate new voice activated products and expand the availability of voice recognition service across consumer and industrial digital appliances,” LTTS said in a statement.

Having enabled engineering services such as embedded systems hardware, mechanical design, proto manufacturing support, platform software, multimedia in audio and speech, and product testing, LTTS said it is well-equipped to meet the partnership’s expectations.

“With the growing demand for digital voice recognition-enabled devices, the technological disruptions brought about by engineering services in the embedded devices space are ever rising. In fact, the suggested approach is to engineer experiences for end-users rather than the gadgets,” Seema Ghanekar, global head of industrial and consumer products vertical at LTTS, said.

As of September, LLTS employed 15,900 people across 17 global design centers, 28 global sales offices and 52 innovation labs. Last month, it reported a 19% decrease in net profits at Rs 165.5 crore for the quarter ended September 2020.

LTTS and L&T Infotech are subsidiaries of the $21 billion revenue-clocking Indian conglomerate Larsen & Toubro, which operates in over 30 countries.