WFH boosts revenue, number of paid users on communication platform Flock

Even as competition in the workplace communications market gets tougher, with businesses looking for efficient solutions to work from home, Bhavin Turakhia-led collaboration platform Flock said it has witnessed strong growth in the recent past.

The Mumbai-based company said its revenue grew 40% for three consecutive quarters, the number of paid users on the platform doubled in the past two quarters, while there has been a 60% increase in the average time that users spend on the platform, a statement said.

TechCircle queries regarding the number of users on the platform, including the share of paid users and a month-wise breakup, were not answered till the time of publishing.

“We continue to seek user feedback and build the features and functionality that help businesses adapt to this new normal. Our revenue growth quarter-over-quarter is a reflection of the critical role we play for our customers,” Gaurang Sinha, director of go-to-market strategy at Flock, said.

The company did not specify the quarterly revenue numbers, profit and India-specific growth details.

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With a presence in India, Dubai and the US,  the company said daily users spend more than 90 minutes on the platform on an average, with the most active users spending more than 300 minutes on it. Additionally, 2,000 companies sign up on Flock each month, the statement said.

“As companies continue to work from home with employee safety in mind, Flock has found itself in a position to be useful for businesses around the world,” CEO and founder Turakhia said.

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The platform, which operates in the same space as Slack, Microsoft Teams, Work by Facebook and Cisco Webex Teams, offers a single window access to all team users, integration into modern business tools and browsers, and data security and data privacy services.

It provides modules to help teams manage resources and automate workflows, and allows users to build custom apps, bots and integrations with third party applications.

It introduced five new features, such as Zoom integration, voice notes, video recording, emoji updates and feedback section, in the last quarter.