Wipro, ProcessMaker to offer workflow management services to LatAm clients

Bengaluru headquartered Wipro has partnered with low code business process management software provider ProcessMaker to deliver innovative workflow management solutions to the information technology (IT) services major’s customers in Latin America.

The solutions are primarily focused on clients in the telecommunications, financial services, insurance and retail sectors, the companies said in a joint statement.

The partnership will leverage Wipro’s proprietary technology platform intelligent-content-as-a-service (iCaaS), and the Durham, North Carolina-based company’s workflow automation platform to deliver cognitive content automation solutions to customers, the statement said.

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At a time when industries are going through unprecedented disruptions and digital transformation is at the core of enterprise success, we believe that digital-native solutions will be a game changer for our customers, Mukund Seetharaman, vice president and geography head for Latin America at Wipro, said. 

“This partnership is a strategic step towards accelerating our customers’ digital transformation journey with business solutions delivered locally in the Latin America region,” he said.

The IT, consulting and business process services provider has a significant presence in Latin America with offices across five countries in the region -- Argentina, Brazil, Chile, Colombia and Mexico. 

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The joint solutions will also enable paperless, streamlined and efficient document processing while lowering the overall cost of operations, the statement said. It will digitise and automate complex business processes, including know your customer (KYC) verification, account opening, invoicing and payments, supply chain visibility and vendor onboarding for small businesses. 

Additionally, these solutions will aid business users, technology organisations and line of business (LOB) managers to accelerate their customers’ digital journey. 

“A huge part of our growth strategy in 2020 focuses on expanding our partner ecosystem to make our platform accessible to help organisations rapidly adapt to the current climate change caused by Covid-19 by truly embracing, and in many cases, accelerating digital transformation,” Brian Reale, CEO of ProcessMaker, said.

Set up in 2003 by Reale, ProcessMaker offers business process management and workflow software solutions to help organisation design, run, report and improve their business processes.