TechM, Openet to offer digital solutions to communication service providers

Pune-based information technology (IT) services firm Tech Mahindra has partnered with Openet to provide digital transformation solutions to customers in the communication services business.

Dublin headquartered Openet offers digital business support system (BSS) solutions. 

The partnership will leverage 5G and cloud technologies to transform business and operation models to provide better customer management and monetisation services, as per a statement.

These solutions will aid communication service providers (CSPs), who are preparing to create application-aware networks and build new revenue lines in the 5G and the post-Covid era, according to Tech Mahindra, which generates 40% of its revenue from the telecom sector.

“We have worked with Openet to deliver several solutions to CSPs. Their software and our delivery models ensure better outcomes to meet the customers’ evolving and dynamic needs,” Manish Vyas, president of communications, media and entertainment vertical as well as the CEO of network services division at Tech Mahindra, said.

According to consulting and research firm Analyss Mason, upgrading BSS for digital and 5G services can help businesses cut redundant costs. About 65-70% of the total expenditure on global revenue management systems is spent on maintaining existing systems, it showed.

“We made the investment to re-write our software to be cloud-native, open and digital several years ago. The partnership will be able to scale our collaboration, adding a few major CSPs to our client list as our solutions produce results that are driving change and growth in the telecoms industry,” Niall Norton, CEO of Openet, said.

Last month, Tech Mahindra reported a 29% decline in consolidated net profits for the fourth quarter of the financial year 2019-2020. However, despite the Q4 earnings knock, Tech Mahindra is expected to emerge as the most resistant IT firm to a Covid-19 lockdown impact according to analysts.