GE Appliances signs on Infosys for a multi-year digital transformation deal

GE Appliances has signed on information technology services firm Infosys to streamline and modernise its IT operations and infrastructure. 

The Bengaluru headquartered software exporter will run its managed services model to optimise GE Appliance’s IT infrastructure, the company said in a media statement.

Infosys will help GE Appliance, which is now part of Chinese electronic home appliances maker Haier, use automation to accelerate its digital and workplace transformation.

The country's second-largest IT exporter said its automated managed IT services will support  $6 billion GE Appliances’ global command centres, service desks, end-user computing, IT infrastructure and applications.

"We are on a multi-year journey to transform our IT landscape as well as to reimagine the way we work. This will help us innovate better and faster for our end-users," Viren Shah, the chief digital officer at GE Appliances, said.

Boston, US-based conglomerate General Electric had sold the appliance division to Electrolux in 2014 and then Haier took over the ownership in 2016. Louisville, Kentucky-based GE Appliances has manufacturing plants in the US, Korea and India.

Manufacturing companies across the world are leveraging emerging technologies such as 5G, internet of things (IoT) and edge computing to digitalise their operations. In fact, better supply chain management alone is expected to increase efficiency by over 30%. 

Infosys said it has developed a unified custom delivery model to accelerate GE Appliances’ digital transformation journey.

“As incumbents across industries accelerate their digital efforts, work, workplace and workforce transformation will be integral to their journey. Our expertise in executing large transformation programmes will help us to co-innovate with GE Appliances to deliver better customer experiences,” Jasmeet Singh, executive vice president and global head of manufacturing at Infosys said.

Last week, Infosys announced one of its biggest acquisition in recent times. It bought the Salt Lake City, Utah-based cloud consulting startup Simplus, backed by Salesforce Ventures and other investors, in a transaction worth up to $250 million. The acquisition is expected to help Infosys to strengthen its end-to-end Salesforce enterprise cloud solutions offerings.

Late last month, the company signed a multi-million dollar contract with Dutch banking giant ABN Amro to accelerate the latter’s cloud and DevOps transformation journey. 

Infosys reported a better than expected topline growth during the December quarter while raising its full-year growth projection.