Tech Mahindra, Celonis partner to drive enterprise performance

Information technology major Tech Mahindra has partnered with Munich-based process mining technology provider, Celonis to drive enterprise performance.

The partnership will help the companies deploy a first of its kind artificial intelligence (AI) solution for BPS (business process services) to support the digital transformation of customers globally, according to a statement.

Process mining companies analyse processes in enterprise customer’s workflow and spot inefficiencies. 

The joint go-to-market strategy will address key verticals like communications, media and entertainment, healthcare and life sciences, retail and CPG (consumer packaged goods), banking and financial services among others.

“We are very excited to partner with Celonis to align BPS (Business Process Services) with Artificial Intelligence based process mining technology that will help our customers to drive business outcomes,” Ritesh Idnani, global head - business process services and products and platforms, Tech Mahindra, said.

The Pune-based IT firm is currently focusing on next-generation technologies like artificial intelligence, blockchain, 5G, internet of things, and cybersecurity to help companies in their digital transformation journeys. The firm recently signed a memorandum of understanding (MoU) to set up a Center of Excellence (CoE) based on Artificial Intelligence (AI) at College of Engineering and Technology (CET), Bhubaneswar.

Process mining major Celonis was in news recently after it raised $290 million in a Series C round of funding. The startup is now valued at around $2.5 billion and counts L’Oréal, Siemens, Uber among its clients. 

“This partnership further strengthens our ability to drive process excellence initiatives for our customers by leveraging Tech Mahindra’s Transformation, BPO, and SAP S/4 Managed Services deployment expertise. The partnership helps to significantly accelerate business transformation programs that deliver measurable outcomes for organisations,” Bastian Nominacher, co-founder and co-CEO of Celonis said.