ServiceNow to house its SaaS platform on Microsoft’s Azure

Cloud-automation platform vendor ServiceNow will now run its software-as-a-service (SaaS) platform on Azure cloud computing services as part of a broadened partnership with technology giant Microsoft.

The expanded partnership is intended to enhance the integration and optimisation of the companies’ products, platform and cloud capabilities. 

The partnership will enable their enterprise clients in certain highly-regulated industries as well as government customers to accelerate their digital transformation and drive new insights and innovations.

The expanded agreement builds on the partnership first announced in December. 

As part of a separate agreement, Microsoft will implement ServiceNow’s information technology and employee experience workflow products across its own business to improve operations, employee experiences and business outcomes. By harnessing ServiceNow platforms, Microsoft will bring more digital workflows into its ecosystem. 

“There is an enormous opportunity for customers — including in the public sector — to apply the power of the cloud to become more efficient and responsive,” said Satya Nadella, chief executive of Microsoft. “Our partnership combines ServiceNow’s expertise in digital workflows with Azure, our trusted cloud, so that customers can accelerate their digital transformation, while meeting their security and compliance needs,” he added. 

Founded in 2004 by Fred Luddy, David Loo, Don Goodliffe and Bow Ruggeri, ServiceNow (formerly founded as Glidesoft in 2003) provides cloud-based solutions for the management and automation of enterprise operations. 

Recent Microsoft developments:

• June 2019: US-based Automation Anywhere entered into a strategic partnership with Microsoft to facilitate automation in enterprises.
• June 2019: Microsoft and Oracle signed a partnership agreement for cloud interoperability. 
• May 2019: Germany-based SAP announced that it has partnered Microsoft Azure, Amazon Web Services and other service partners to deploy its enterprise resource planning software.