Tech Mahindra deploys blockchain for tackling spam calls

Indian infotech services and consultancy firm Tech Mahindra has deployed a blockchain-based solution that will address the issue of unsolicited commercial communication or spam calls, the company said in a media statement.

The solution developed for the telecom sector will impact more than 300 million mobile subscribers. The Pune-headquartered company, part of the Mahindra conglomerate, started as an information technology solution provider to telecom companies.

In 2018, Tech Mahindra had designed the blockchain solution in compliance with the regulations and guidelines of Telecom Regulatory Authority of India (TRAI) in order to enable the telco providers to prevent unauthorised access of their subscribers’ data, it said.

Rajesh Dhuddu, global practice leader for blockchain at Tech Mahindra, said that the technology was expected to be a trillion dollar market by 2030 as adoption accelerates.

"With the concerted and coordinated efforts by the Indian government and the industry backed by appropriate regulation, India can continue to sustain and enhance its leadership position in blockchain technology. We are betting big on blockchain as part of our TechMNxt charter, to deliver tangible business value and to provide a differentiated experience to end-customers of our clients,” Dhuddu said.

Earlier this month, Tech Mahindra had announced a collaboration with San Francisco-headquartered data security startup i2Chain to build a blockchain-based cybersecurity solution.

Tech Mahindra had earlier unveiled a TechMNxt charter, which called for building a collaborative disruption ecosystem to drive innovation. The company said that it was also demonstrating blockchain capabilities in diverse sectors including manufacturing, hi-tech industries and financial services. The company added that it had designed a solution for one of the largest public sector banks in India, to provide an immutable record of audit transactions and enable a single view of transaction data from multiple systems on the blockchain.

Two days ago, Tech Mahindra and New York-based robotic process automation (RPA) specialist UiPath jointly launched an artificial intelligence-driven automation solution for service desk operations at enterprises.