TCS partners insurer Ageas UK to overhaul its infotech infrastructure

Software services exporter Tata Consultancy Services (TCS) has entered into an agreement with Ageas UK, one of the United Kingdom’s largest insurers and part of the international group headquartered in Brussels, to digitally transform its infotech (IT) infrastructure and operations.  

The IT giant, listed on BSE and National Stock Exchange (NSE), said that it would utilise its Machine-First Delivery Model (MFDM) to help Ageas in its digital-transformation initiative. TCS said that it would consolidate data centres, manage a 24x7 command centre, provide self-service tools and deploy cloud-based solutions for Ageas. 

Ageas information chief Mark Collins said that the insurer is investing in newer technologies through TCS in order to make insurance easy and straightforward for its customers. “The track record of TCS’ financial services and the ability to adapt to demand appealed to us to implement our growing business strategy with the software services giant,” said Collins.

Vinay Singhvi, BFSI business unit head, UK, TCS, said that progressive insurers such as Ageas were investing in creating the workplace of the future for continuous product innovation, re-imagining customer experience and to differentiate themselves in the Business 4.0 world. (BFSI is banking, financial services and insurance.) “We look forward to partnering Ageas UK in their digital transformation journey, by leveraging our deep domain expertise and innovative approach to implementing forward-looking technologies,” said Singhvi. 

The development comes after TechCircle reported earlier in April that TCS has expanded its digital-transformation partnership with Dutch insurer Vivat NV. Marcel van de Lustgraaf, chief information officer of Vivat, had said that the deal, which initially began in 2014, was expected to lead to service improvements and would help to develop new propositions for Vivat. 

In another deal outside financial services, TechCircle recently reported that TCS had deployed its artificial intelligence-powered solution Ignio to help Canadian retail giant Loblaw transform its IT operations.