Field service management startup Zinier raises Series B funding

Field service management startup Zinier Inc. said it has raised $22 million (Rs 144 crore at current exchange rate) in a Series B funding round led by venture capital firm Accel.

The round also saw participation from San Francisco-based Founders Fund, Nokia-backed NGP Capital, Qualcomm Ventures LLC, and France-based investor Newfund, the company said in a statement.

The company plans to utilise the funds to expand the automation platform for field service management and expand globally into other verticals, the statement added.

Headquartered in San Francisco, Zinier uses artificial intelligence and an all-in-one mobile experience to help organisations work efficiently. Zinier automates management of the organisation’s operations, from the back office all the way to the field.

Zinier currently operates in North America, Latin America, and the Asia-Pacific and has offices in the Silicon Valley, Mexico City, Singapore and Bengaluru. The company currently works in the field of telecom and energy.

Arka Dhar, co-founder and chief executive officer of Zinier,

has previously worked with US-based travel recommendations and reviews website TripAdvisor.

The company last raised $8 million in a Series A round led by Accel and joined by angel investors in January last year, after which it managed to launch Field Service Elements, which automates management of an organisation’s operations, from the back office all the way to the field. This further enabled the company to add several of the largest global telecom providers to its customer roster, it said.

“Field service management has plenty of room for improvement. However, injecting intelligent automation across the entire field service delivery chain allows for reshaping the landscape and capturing larger value,” said Dinesh Katiyar, partner at Accel.